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Fimware update to (v2.11)

Update the device from factory state (firmware <v2.11)​

When updating a device having an initial firmware below v2.11 a couple of intermediate steps are required, before the v2.11 initial wizard can be used:

  • Genesis PIN (GPIN) creation (if not available) using the Activation Code via old initial wizard
  • Update the factory license
  • Update the firmware to v2.11 or higher
For Primus X devices

For the next Step 1 you will need the Genesis Card(s) for devices with card slots (e.g. Primus X), and the Activation Code, retrieved from the support portal to generate the initial GPIN.

Devices without card slots (Primus E) have the Genesis card built-in, and therefore no card insertion is requested.

Please follow carefully the step-by-step procedures described below:
Power-up the device and wait for completion of the boot procedure, until all 4 LEDs light blue steady.

Please follow carefully the step-by-step procedures described below:

Genesis PIN

  • If you already have the Genesis PIN, jump to step 4) performing the following activities
    • Apply license update
    • Apply firmware update
  • If you don’t have the Genesis PIN, continue with step 1) performing the following activities:
    • Have the Activation Code ready (to be retrieved via Securosys Support Portal)
    • Login and run the initial wizard until Creation of the Genesis PIN, then reboot the device
    • Apply license update
    • Apply firmware update
  • 1) Login to device
    • Press MENU
    • select LOGIN
    • and enter the default login password ABCD,
    • followed by ENT on the displayed entry screen.

  • 2) Initial Wizard
    Run the initial wizard until Creation of the Genesis PIN, then reboot the device:

      SETUP → WIZARD → INITIAL WIZARD

      USE NORMAL MODE (No - For special (fips) mode)       
    - Confirm with YES to continue

      CREATE NEW KEK
    - Confirm with YES

    For the next step you will need the Genesis Card(s) for devices with card slots (e.g. Primus X), and the Activation Code, retrieved from the support portal to generate the initial GPIN.
    Devices without card slots (Primus E) have the Genesis card built-in, and therefore no card insertion is requested.

      ENTER GN CARD IN S2 (Card Slot 2)

      USE EXISTING GN PIN?
      (NO TO CREATE ONE)
    • a) In case you already have a Genesis PIN: select YES, and jump to step 4)
    • b) In case you don’t have the Genesis PIN, and retrieved the Activation Code from the Securosys Support Portal: select NO, and continue with step 3) below

  • 3) Setup of Genesis PIN
    In case you do not have a Genesis PIN (continuation from 2b):
    In that case you will be asked to enter the Activation Code for the Genesis Card (labeled with the serial number of your device). After that you have to define a new PIN for your Genesis Card (8 digits, no leading 0)

    NOTE: THIS PIN CANNOT BE CHANGED LATER!

    Record and store this PIN securely! If you lose the PIN, the device will have to be returned to a Securosys maintenance center to bring it back into factory distribution state.

    Resetting the device by issuing the factory_reset command will NOT reset the PIN

      ENTER ACTIVATION CODE 
    - `XXXXX-XXXXX-XXX`

      NEW PIN 
      ENTER PIN 
      GN CARD IN S2 
    - `XXXXXXXX`

      REENTER PIN 
      GN CARD IN S2 
    - `XXXXXXXX`

      NEW PIN ACCEPTED
    - Confirm with OK

      GENESIS CARD UPDATED 
    - Confirm with OK

  • 3.1) Power-off the device
    Abort now the initial wizard by disconnecting mains to power off the device

  • 4) Update License

    • Copy the license file (*.license) to the USB stick and plug it into the USB Port
    • Power-up the device
    • Login again
    • Update the license (requires Genesis Card/PIN)
      SYSTEM → LICENSE

      DO YOU WANT TO UPDATE LICENSE 
    - Confirm with YES

      ENTER PIN / #4 GN CARD IN S2
    - `********`

      PIN ACCEPTED
    - Confirm with OK

      UPDATING LICENSE
      PATIENCE…
      LICENSE UPDATED 
    - Confirm with OK

      REBOOTING NOW

  • 5) Update Firmware

    • Copy the firmware file (*.hsm) file to the USB stick and plug it into the USB Port
    • Login again, see step 1)
    • Update the firmware (requires Genesis Card/PIN)
      SYSTEM → FW UPDATE

      DO YOU WANT TO UPDATE FIRMWARE 
    - Confirm with YES

      ENTER PIN / #4 GN CARD IN S2
    - `********`

      PIN ACCEPTED
    - Confirm with OK

      FIRMWARE UPDATE STARTED ..
      FIRMWARE UPDATE
      SUCCESSFUL 
    - Confirm with OK

    REBOOTING NOW…

As the device is now updated to firmware version v2.11, continue running the Initial Wizard according to

Take care

In case you do not have a Genesis PIN (continuation from 2 b):

Note that this PIN cannot be changed later!

Record and store this PIN securely! If you lose the PIN, the device will have to be returned to a Securosys maintenance center to bring it back into factory distribution state.

Resetting the device by issuing the factory_reset command will NOT reset the PIN.