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Troubleshooting

Troubleshoot the Securosys Docker Image Encryption Plugin​

Skopeo​

The troubleshooting capabilities of the plugin and Skopeo is limited. Please review any error messages carefully upon command execution.

HSM Connectivity​

NOTE

When utilizing CloudHSM service, refer to Cloud Connectivity Details for accurate API-Endpoint URI. For on-premise deployments, verify API-Endpoint URI with your administrator. Contact your service administrator for authentication credentials in any setup (on-prem or cloud).

Testing TSB connectivity​

Connectivity to the TSB can be tested using the curl command below or via swaggerUI. This test does not verify the connectiviity with the HSM infrastrustructure. Adapt <TSB_APIendpoint>, <yourBearerToken> for your environment:

curl -X
    'GET' '<TSB_APIendpoint>/v1/versionInfo' \   
    -H 'accept: application/json' \
    -H 'Authorization: Bearer <yourBearerToken>'

Testing complete communication path​

Connectivity through the TSB to the HSM infrastructure can be tested using the curl command below or via swaggerUI. Adapt <TSB_APIendpoint>, <yourBearerToken> for your environment:

curl -X
    'GET' '<TSB_APIendpoint>/v1/licenseInfo' \   
    -H 'accept: application/json' \
    -H 'Authorization: Bearer <yourBearerToken>'

Troubleshooting Primus HSM​

Additional information can be obtained by reviewing the HSM logs.